Privacy policy
Effective Date: 10/07/2025
Contact Email: info@willsherdigital.com
Website: www.willsherdigital.com
1. Introduction
At Willsher Digital, we’re committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you visit our website or contact us.
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact details: Name, email address, phone number
- Project information: Details you share when enquiring about services
- Technical data: IP address, browser type, device info
- Usage data: Pages visited, time spent, interactions (via cookies and analytics)
3. How We Use Your Data
We use your data to:
- Respond to enquiries and deliver services
- Improve website performance and user experience
- Send updates or marketing (only if you opt in)
- Maintain security and prevent fraud
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Consent: When you opt in to communications
- Contract: To fulfil service requests or agreements
- Legitimate interests: To improve our services and website functionality
- Legal obligation: When required by law
5. Data Sharing
We do not sell your data. We may share it with:
- Trusted service providers (e.g. hosting, analytics) under strict confidentiality
- Legal authorities if required by law
- Payment processors or scheduling tools (e.g. Cal.com) when relevant
6. Cookies
We use cookies to enhance your experience. These may include:
- Essential Cookies – Required for basic site features and navigation
- Performance & Analytics Cookies – Help us understand how visitors interact with our website (e.g. Google Analytics)
- Preference Cookies – Remember your settings and preferences for a smoother user experience
By continuing to use our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings at any time.
7. Data Retention
We retain personal data only as long as necessary:
- Enquiry data: up to 12 months
- Client project data: up to 6 years (for legal/accounting purposes)
- Analytics data: anonymised and retained per tool provider’s policy
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, email us at info@willsherdigital.com.
9. Data Security
We take reasonable precautions to protect your data:
- SSL encryption
- Secure servers and firewalls
- Limited access to personal data
- Regular updates and monitoring
10. Third-Party Links
Our website may contain links to external sites. We’re not responsible for their privacy practices—please review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
12. Contact
For questions or concerns about this policy, contact:
info@willsherdigital.com